Customer Experience - HARD COPY

Consultation has concluded


The Council of the City of Gold Coast provides nearly 800 services to our growing and diverse community of residents, businesses and visitors. We want you to have the best possible experience when dealing with us and using our services. To find out how we intend to make life easier for you, please read our Draft Customer Experience Strategy.

The short survey below is an opportunity for you to tell us how we are currently performing and what is most important to you. Your feedback will help us design and deliver better services.

By completing the survey you can go into the draw to win one of five $200 Coles/Myer vouchers. Terms and conditions apply.

Community engagement opens 8am Thursday 4 July 2019 and closes 5pm Thursday 25 July 2019.


The Council of the City of Gold Coast provides nearly 800 services to our growing and diverse community of residents, businesses and visitors. We want you to have the best possible experience when dealing with us and using our services. To find out how we intend to make life easier for you, please read our Draft Customer Experience Strategy.

The short survey below is an opportunity for you to tell us how we are currently performing and what is most important to you. Your feedback will help us design and deliver better services.

By completing the survey you can go into the draw to win one of five $200 Coles/Myer vouchers. Terms and conditions apply.

Community engagement opens 8am Thursday 4 July 2019 and closes 5pm Thursday 25 July 2019.

Customer Experience survey- HARD COPY

Consultation has concluded